Tuesday, May 5, 2020

WE'RE TEXAS STRONG!

While we’ve proudly embraced our role as an essential business during this virus scare - this isn’t business as usual. If you’ve stopped in recently, you’ll quickly notice that we’ve radically changed our customer contact procedures, campus cleaning protocols, and in some cases the physical space we’re operating out of to keep our guests and employees as safe as possible. We are still maintaining full-time hours at all facilities and we’re proud to be providing vital vehicle sales, service, and collision repair to our Central Texas neighbors. People are depending on us.

I’m not alone in being grateful for the work that our team members are doing. We’ve received dozens of emails, calls, and other positive feedback from customers on social media thanking our staff for continuing to provide critical vehicle services during this stressful time.

Much of the essential work we do cannot be done from home. We’ve implemented a series of preventative health measures for our employees and guests: everything from increasing the frequency and the intensity of cleaning, to adjusting our practices in all common customer areas to ensure the recommended social distancing guidelines are followed, to protecting our staff and customer vehicles with appropriate PPE equipment. Our management staff is meeting regularly, and we’ve even designated a member of our team as the ‘COVID-19 Czar’ whose core mission is to ensure we continue to appropriately follow our newly established cleaning protocols.

Our team is here to serve you, they care, and they are definitely Texas True. If we all continue to practice the recommended safety guidelines and utilize some good ole’ common sense, I’m confident that we’re going to get through this, together.

Thank you for your business & stay safe,



Mike Hewlett

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