Friday, September 22, 2017

It's About Time!




TRUE XPRESS SERVICE COMES TO DON HEWLETT CHEVROLET BUICK


The dust has been flying for months as we watch our new XPRESS OIL CHANGE PLUS center come out of the ground.  Located off of Westinghouse Road on the Don Hewlett Chevrolet Buick property, our new express service center will provide Oil Changes that are priced right and COMPLETED IN UNDER AN HOUR.  

Most dealerships attempt to force the oil change, maintenance and routine service process through their main service facility.  An oil change and major engine repair are processed the same way.  This results in oil changes and routine maintenance that take too long, are too expensive and don’t respect the customer’s time.  We studied the problem and decided to take a radical approach.  Create a separate department, a separate business if you will, with its own facilities, processes, and employees to focus on nothing but Oil Changes, Maintenance and other Routine Services.  This “separate business” even has its own name XPRESS OIL CHANGE PLUS!  

What sets XPRESS OIL CHANGE PLUS apart is that each oil change INCLUDES a tire rotation, fluid top off, multipoint inspection, and free car wash at no additional charge.  All completed in under an hour.  Oh, and by the way, there is no appointment necessary.   Just swing by.  We will be ready for you.

Our beautiful new facility includes a comfortable waiting lounge with drinks and snacks, a kid’s area and a chance to browse among our collection of antique automobiles.  Our state of the art shop has 12 bays dedicated to nothing but Xpress Oil Changes, Maintenance and other routine services.  These include TIRES, ALIGNMENTS, BRAKES, BATTERIES, AND TRANSMISSION AND COOLANT SERVICES  We also invested in state of the art equipment including a laser tire tread and alignment machine, a computer controlled tire mounting machine, a rapid alignment bay and an express overhead fluid delivery system.  We will also install an automated tire storage carousel allowing us to stock hundreds of tires on site.  Speaking of tires, the GM Tire Price match program allows us to match the competitive pricing of the national discount tire centers.   When it’s time for new tires we can mount and balance them while you wait, accurately reset the sensors, while also giving you the value pricing you expect.

Our slogan, “IT’S ABOUT TIME” really sums up our approach to doing the routine maintenance on your automobile.  We respect your time and know it’s important to you to get it done and get on about your day.  

Along with speed though, it is also important that your car or truck is maintained in a way that will protect its value and give you years of trouble free service.  Xpress Oil Change Plus is part of the Don Hewlett Chevrolet Buick family.  Trained technicians familiar with your automobile and the required General Motors maintenance schedules will perform the service.  We can also provide simple warranty repairs, and remedy many recalls while you wait.  If we do find a problem beyond maintenance items, our full service shop is standing by to get those repairs done as well. 

Stay tuned for our Grand Opening Announcement and some promotions and specials to celebrate this new level of customer service built just for you, our loyal customer base.  Xpress Oil Change Plus.  It’s About Time!

2 comments:

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    1. Mac haik has had this service for years. Your Right, ITS ABOUT TIME.

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